Shopify, Magento (Adobe Commerce), Custom / other + 1 more · Updated July 2026
Shopgate
Shopping apps, omnichannel fulfillment, clienteling
Shopgate is a mobile-commerce platform from a German company (founded 2009) that builds native iOS and Android shopping apps and pairs them with an omnichannel fulfillment suite. It's backend-agnostic, serving Shopify, Shopware and Adobe Commerce stores plus custom backends, and is aimed at established mid-market and enterprise retailers, with a strong presence in the DACH region and the US.
Shopgate markets a two-layer model: a turnkey app with a page builder and branding controls, plus developer tooling (an SDK, CLI and sandbox) and a themes-and-portals system for deeper customization. An AI Copilot for prompt-driven page and push creation is rolling out.
Its frontend is decoupled from the shop backend through what Shopgate calls a Unified Commerce API, so a retailer can switch shop systems by swapping the connector without rebuilding the app. Checkout is handled by the shop system itself, and beyond the app it adds fulfillment tools such as Click & Reserve, ship-from-store and clienteling.
Key Details
- App type
- Custom platform
- Delivery
- Managed service
- From
- $299/mo ($$)
- Headquarters
- Butzbach, Germany
- Founded
- 2009
- ·Founded 2009 (Shopgate GmbH); US office in Austin since 2015
- ·Led by CEO Ralf Haberich; operates as the Shopgate Group
- ·Backend-agnostic: a Unified Commerce API lets the shop backend be swapped without rebuilding the app
- ·Pairs the app with an omnichannel fulfillment suite (Click & Reserve, ship-from-store, return-in-store, clienteling)
- ·Listed in Gartner's Digital Commerce and Unified Commerce guides
How apps are built
Shopgate presents a two-layer model it markets as ready-to-start but fully customizable. Out of the box you get a native app plus a page builder with unlimited pages and branding controls for colors, logo and icon. For deeper work, a Developer Center provides an SDK, CLI and an isolated sandbox, and a system of Portals and Custom Themes allows either targeted component changes or full custom builds, with CSS styling for brand control.
An extension-and-portal concept separates Shopgate's maintained core from a merchant's customizations, so core updates don't overwrite extensions. An AI Copilot is rolling out for prompt-driven page and widget creation, a Page Watcher that mirrors web-shop page changes into the app, and Auto-Push that drafts push campaigns from those changes, metered by monthly AI credits.
How it connects to your store
The app frontend is decoupled from the shop backend through a Unified Commerce API abstraction layer. Shopgate states that switching shop systems, for example Shopware to Shopify, only requires replacing the backend connector, leaving the app frontend unchanged. For Shopify it describes a direct interface with live catalog sync of menus, collections, search, products and metafields.
Checkout is handled by the shop system itself: Shopgate integrates the store's existing checkout, so payment methods, tax and shipping come from Shopify, Shopware or Adobe Commerce rather than being reimplemented. App-only offers on Shopify are driven through sales-channel rules. There is no public integrations directory; premium integrations such as Klaviyo, Emarsys and Algolia are paid add-ons.
Omnichannel and engagement
Shopgate goes beyond a storefront app into omnichannel fulfillment: in-store availability, Click & Reserve, Click & Collect, ship-from-store, return-in-store, clienteling and a loyalty card. That fulfillment suite is a core part of the pitch to physical retailers, and B2B features are available on the top tier.
On engagement, push notifications are unlimited and rich, with cart and inactive-device reminders, back-in-stock push, universal links and a deeplink generator. Content is managed through the page builder and standard or custom widgets, and multi-language covers 20+ languages on the higher tiers.
What it costs and who it's for
Shopgate is priced in euros on a session-based model, with no free plan and a 30-day trial. Starter is EUR299/month (Shopify only, with 5,000 monthly app sessions included), Growth is EUR799/month (adding Shopify Plus, Shopware and Adobe Commerce, developer tools, custom styling and omnichannel features), and Enterprise starts at EUR1,499/month (adding B2B, custom integrations and development). Sessions above the included allowance are billed as overages, and AI credits are metered, so effective cost scales with traffic and usage.
It fits established mid-market and enterprise retailers on Shopify, Shopware or Adobe Commerce that want a customizable native app plus omnichannel fulfillment, particularly in the DACH region.
Features
- Native iOS & Android apps
- Page builder (unlimited pages)
- Rich push notifications
- Cart & inactive-device reminders
- Back-in-stock push
- Universal / deep links
- Barcode scanner & store finder
- App-only offers
- Wishlist
- Custom styling, widgets and CSS
- Developer tools (SDK, CLI, sandbox)
- Click & Reserve
- In-store availability
- Ship-from-store
- Return-in-store
- Clienteling
- Loyalty card
- Multi-language (20+)
- B2B features (Enterprise)
- AI Copilot (app creation, Page Watcher, Auto-Push)
Integrations
- Klaviyo
- SAP Emarsys
- Algolia
- trbo
Platforms supported
Pricing
Starter
$299/month
- ·Exclusive to Shopify
- ·iOS & Android app
- ·Page builder (unlimited pages)
- ·Unlimited rich push
- ·Standard integrations
- ·5,000 app sessions/mo incl. (+EUR149 per extra 5,000)
- ·10 AI credits/mo
- ·Chat & email support
Growth
$799/month
- ·Shopify Plus, Shopware, Adobe Commerce
- ·Universal links
- ·Back-in-stock push
- ·Custom styling & widgets
- ·Developer tools
- ·Onboarding & account manager
- ·Phone support
- ·30,000 app sessions/mo incl. (+EUR99 per extra 5,000)
- ·25 AI credits/mo
Enterprise
$1499/month
- ·From EUR1,499/mo (100,000+ sessions)
- ·Custom app sessions & AI credits
- ·B2B features
- ·Unlimited premium integrations
- ·Custom integrations
- ·Priority support & custom SLAs
- ·24/7 support
- ·Custom development by Shopgate
Pricing accurate as of publication; always confirm current pricing with the provider.
What reviewers say
Bottom line
Best for: Established mid-market and enterprise retailers on Shopify, Shopware or Adobe Commerce that want a customizable native app plus omnichannel fulfillment, especially in the DACH region.
FAQs
Which platforms does Shopgate support?+
Shopify and Shopify Plus, Shopware, and Adobe Commerce (Magento), plus custom backends. The Starter plan is Shopify-only; Shopware and Adobe Commerce require the Growth tier.
What does backend-agnostic mean here?+
Shopgate's Unified Commerce API decouples the app frontend from the shop backend, so a retailer can switch shop systems by swapping the connector without rebuilding the app.
How does checkout work?+
Checkout is handled by the shop system itself, so payment methods, tax and shipping come from your Shopify, Shopware or Adobe Commerce store.
What omnichannel features does it add?+
Beyond the app, Shopgate adds in-store availability, Click & Reserve, Click & Collect, ship-from-store, return-in-store, clienteling and a loyalty card.
How much does Shopgate cost?+
Session-based pricing in euros: Starter EUR299/month, Growth EUR799/month and Enterprise from EUR1,499/month, with overage fees above the included sessions and metered AI credits. There is no free plan and a 30-day trial.